In the Conversational Academy, you will learn to write dialogue that makes chatbots and voice assistants helpful, natural and persuasive. It doesn't matter which industry you are in or which technology you use.
Conversation design is a critical element of any nontrivial chatbot project
Julian Harris, Cognitionx
As a conversation designer, you don’t need to be an engineer or code wizard. But you do need to understand how conversational platforms work. That’s why you will learn about the needs, limitations, and capabilities of the artificial brain.
The user on the other end, has a completely different set of needs, hesitations and motivations. Understanding the psychological limitations and processes is just as important to maximize the interaction between the two.
By applying different copywriting techniques, that take both psychology and technology into account, we can create and shape meaningful user experiences that are helpful, natural and persuasive.
Robocopy is moving the industry forward in terms of conversation design
Vittorio Banfi, Founder Botsociety
The Robocopy Conversation Design Process allows teams to be more productive and design better conversations. Our method ensures a structured way of working that focuses on user-centric designs. It supports the Conversation Design team to operate autonomously and to hold their own in a complex organization, where all stakeholders are represented.
Robocopy has been leading the market in terms of converging a whole new genre of conversational design skills
Martin Hill Wilson, Brainfood Consulting